About

Nichole's Full Story

Nichole, is an extraordinary woman dedicated to personal growth, community service, and making a positive impact locally and globally. Born in Boston, Massachusetts, she embodies resilience, determination, and an unwavering commitment to helping others.

As a mother of five children and a proud grandmother of ten, Nichole finds immense joy in nurturing these precious relationships. She walks her talk, living each day with discernment and integrity. Being a grandmother is the most rewarding aspect of her life, and she cherishes the role she plays in their lives.

Nichole's educational journey showcases her determination and commitment to excellence. With a Bachelor's Degree in Business Management from the University of Phoenix and a Master's Degree in Clinical Psychology specializing in Community Mental Health and Black Psychology from the California Institute of Integral Studies, she has embodied academic success. Her achievements include a 4.0 GPA, Summa Cum Laude honors, and a thesis hypothesis focused on the benefits of rehabilitation programming pre- and post-incarceration with a broader consideration in psychotherapy.

Nichole holds an impressive array of certifications and qualifications, reflecting her expertise in multiple areas. She is a Certified Addiction Treatment Specialist (CATS-IV-CAADE) and recognized by The National Certification Commission of Addiction Counselors. Additionally, she is a Certified Sexual Health Educator and a Certified HIV/STI Facilitator/Case Manager through the Health Department/CCSF. Nichole’s is also a certified trainer, for the evidenced based curriculum, Thinking for a Change (T4C) through the National Institute on Corrections. Her expertise extends to relapse prevention, motivational interviewing, domestic violence counseling, and more.

Nichole's impact and significance in her field have been acknowledged through various awards. She has received the In The Trenches Award as a Change Maker by the Bayview Senior Center in San Francisco. Additionally, she has been recognized with Commendations from the City and County of San Francisco’s Board of Supervisors, the City and County of Hayward, and the County of Alameda. Her work has garnered appreciation from the California State Senate, Senator Mark Leno, and Nancy Pelosi, the U.S. House of Representatives.

Through her extensive qualifications, personal experiences, and deep empathy, Nichole fosters connections and delivers holistic, culturally sensitive coaching. She invites individuals to defy limitations, embrace resilience, and reach their full potential. Together, she believes we can ignite positive change, foster resilience, and empower individuals and communities to thrive.

Throughout her personal journey, Nichole has overcome significant challenges and served a total of eight years in and out of every women's correctional facility in California. With an 8th grade education, 1.7 GPA, and the fierce determination of a winner, Nichole turned this determination into a powerful force to be reckoned with and uses her journey as a testament that change is possible and that there is life after incarceration and drug addiction. This first hand experience fuels her advocacy and dedication to empowering formerly incarcerated individuals to break the cycle of recidivism. Through her coaching, speaking, and facilitation services of various cognitive behavioral curriculums, she helps transform lives and create positive change.

Outside of her professional endeavors, Nichole enjoys singing, dancing, reading, and spending time with family. These activities bring her joy and allow her to explore her creativity and passion for self-expression.

Guided by her mission statement, Nichole is driven to inspire personal growth, promote community service, and make a lasting impact in the lives of many individuals and communities. She believes that change starts from within and embodies Mahatma Gandhi's quote, "Be the change you want to see in the world." Nichole strives to create an environment where individuals feel heard, supported, and empowered to embark on their own transformative journeys.

Nichole Pettway exemplifies authenticity, compassion, and a steady commitment to empowering others. Her journey and achievements inspire individuals to break free from challenges, reclaim their strength, and embrace personal growth. She is a beacon of hope, igniting transformation, making a lasting difference in the world and leaving a legacy for her future heirs.

Education & Certifications

Accomplishments

Experience

September 2022 - Current

Program Coordinator III/Social Medicine Department Program Manager San, Public Health, Zuckerberg San Francisco General Hospital

Coordinates the development of various health services and programs and the planning, execution and evaluation of the social determinants of health associated with patient care
Develop effective training techniques for staff development related to the
various phases of community health activities; plans course of study, implements it and evaluates its effectiveness
Manage a staff of 11 Health Worker I's II's and III's
Director of a specialized service of the hospital; responsible for the planning, organizing, staffing, directing, and controlling of quality patient services
Designated liaison between agencies and contractors
Collaborate with community leaders, organizations and public agencies to
promote programs within community
Facilitate educational workshops, meetings and conferences associated with critical thinking and staff readiness
Schedule and develop program activities in accordance with program needs

April 2021 September 2022

Program Analysis, Program Manager San Francisco, Supportive Housing

In response to COVID- 19, HSH Placement department allocated all shelter, navigation, non-congregate, and congregate shelter placements across the City and County of San Francisco's portfolio in response to homelessness, in collaboration with key city stakeholders and community based organizations
The 2917 Program Support Analyst is a full journey level analyst job code that performs the full range of duties as assigned
Employees at this level receive only occasional instruction or assistance when new or unusual situations arise
This job code conduct studies and develop recommendations on systems, methods, procedures and general administrative questions and are expected to exercise considerable independent judgment in carrying out work assignments
Incumbents receive guidance and instruction on general program objectives, program regulations and interpretive guidelines.

April 2015 - April 2017

Program Manager Center on Juvenile an Criminal Justice/Cameo House | San Francisco, CA

Provide residential-based substance abuse services, resource brokerage and referral, case coordination and advocacy, case planning, follow-up and aftercare to justice involve mothers and their children as an alternative to incarceration
Ensuring the safety of the facility including maintaining SSERP, First Aid Kits, Fire Certification, ADA Compliance, and Child Safety procedures
Develop and maintain filing system to keep track of facility repairs, expenses, invoices, and payments Maintaining confidential client charts Assisting with maintaining residential chart compliance with HUD contractual requirements
Develop relationships with community based service providers, SF Adult Probation Department personnel, public defenders, and the criminal courts
Maintaining all residential and clinical charts in accordance with funding and agency requirements Develop and implement individualized treatment plans including ongoing assessment of client treatment needs
Manage the processing of referrals, implementation of services, and ensure the coordination of services for all residents and alumni clients Review, approve, and submit mental health notes, assessments, and treatment plans in accordance with contract/ funding specifications
Tracking all billing submissions, client contact hours, and service reports to ensure we are meeting all contractual obligations for Medical billing.

August 2011 - December 2015

Overnight Counselor Jelani House Inc | San Francisco, CA

Responsible for maintaining safety of the house, provide conflict resolution, maintain protocols, policies and procedures
Client observation and documentation
Intakes, discharges, medication count/distribution
Foster and encourage comfortable, homelike environment.

November 2012 - April 2015

Case Manager Leaders in Community Alternatives, Inc | San Francisco, LCA

A criminal justice community-based organization, responsible for San Francisco Adult Probation Department's probationers
Provide comprehensive case management and reentry services to adult offenders in response to AB 109, California prison system realignment
Co- Facilitate Thinking for a Change curriculum created by the National Institute of Corrections
Process referrals from SFADP, maintain database system of participant's adherence to supervision expectations
Integration with community organizations and services focusing on substance abuse recovery, mental health, education, and employment needs, with a goal of providing critical skills and supports for successful client outcomes.

About Nichole Pettway

Nichole's Full Story

Education & Certifications

Accomplishments

Experience

Skills

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